Frequently Asked Questions
Common questions about monthly household management retainers, service area, and how the discovery call works.
How the Retainer Works — Service Area, Pricing, and Standards
How is this different from a cleaning service?
Lambeth Services is a retained concierge practice. We manage your entire domestic cadence — cleaning, errands, vendor coordination, travel prep, seasonal maintenance — through a single point of contact with the same operators every visit.
How do you price?
We price as a monthly retainer based on the cleaning cadence and coordination your household needs. We do not quote hourly or per-visit rates.
Do you serve outside the DMV?
We serve the DMV and nearby Mid-Atlantic homes. Coverage depends on the specific services requested — contact us to confirm.
Can I start with just cleaning?
Yes. Many clients start with a cleaning cadence and expand the relationship over time as trust builds. The discovery call helps us understand where to begin.
Are your operators insured and background-checked?
Yes. Lambeth Services is fully insured and bonded. Every operator passes a comprehensive background check before entering any client home.
What does the discovery call cover?
The call covers your home, service frequency, specific preferences, vendor access protocols, and any specialized needs. It typically takes 15 to 20 minutes and is obligation-free.
What about out-of-town owners with local property?
We provide in-person coordination for out-of-town owners with local property, ensuring their domestic needs are met even when they're not present.